Return Policy
✨ Sparkle Fitness Return Policy ✨
We want you to absolutely love your Sparkle Fitness order. If something isn't quite right, we're here to help!
💖 30-Day Returns
We happily accept eligible returns within 30 days of your order being delivered.
To qualify for a return, your item must be:
- Unworn and unused
- In brand new condition
- Returned with all original packaging
- Accompanied by the original Sparkle Fitness silk sock bag
🧦 Socks
Our grip socks may be returned within 30 days as long as they have never been worn, are in their original packaging, and include the original silk sock bag. For hygiene reasons, we cannot accept returns on worn socks.
🩷 Clothing
Due to the nature of our apparel and limited inventory, all clothing sales are final. Leggings, sports bras, tops, and other apparel cannot be returned or exchanged.
Please double check our size guide before placing your order. If you have sizing questions, we'd love to help before you purchase.
📦 Starting a Return
To begin a return, simply email us at hello@sparklefitness.com with:
- Your order number
- Your full name
- The reason for your return
- Photos of the item if it's damaged or incorrect
We'll reply with return instructions. Please do not send items back until you've received return authorization.
Customers are responsible for return shipping costs unless we made an error with your order or your item arrived damaged.
Original shipping charges are non-refundable.
✨ Damaged or Incorrect Orders
Please inspect your order as soon as it arrives.
If your order arrives damaged, defective, or you received the wrong item, contact us within 7 days of delivery with photos and we'll make it right as quickly as possible.
💌 Refunds
Once your return arrives and has been inspected, we'll notify you by email.
If approved, your refund will be issued back to your original payment method. Please allow 5 to 10 business days for your bank or credit card company to process the refund.
Items returned in used, damaged, or incomplete condition may not qualify for a refund.
🎀 Order Changes & Cancellations
Need to make a change? Please contact us as soon as possible.
Because we work hard to ship orders quickly, we can only guarantee cancellations or order changes within 4 hours of placing your order. Once your order has entered processing, we may no longer be able to make changes.
💖 Questions?
We're always happy to help!
Email us anytime at hello@sparklefitness.com, and we'll get back to you as quickly as possible.
Thank you for supporting Sparkle Fitness. We can't wait to see you sparkle! ✨